Shipping - Free Worldwide Delivery

---

All orders in stock* ship from our UK warehouse within 1 working day from the completed order transaction. Should any unforeseen issues arise we will contact you ASAP.

As soon as your part(s) has been shipped, we will send you a Shipment Notification email that will include the carrier's name and a tracking number. Please ensure you keep note of this tracking number and track accordingly.

*Dispatch may be delayed if you have purchased a product on backorder.

Our base service is absolutely FREE. The delivery aim is the next working day from the day of dispatch with all orders guaranteed to arrive within two working days from the day of dispatch. This service will be fully tracked, insured to value and requires a signature upon arrival. 

For special services such as guaranteed timed delivery, same-day services & weekend deliveries please contact with the delivery address for quote.

We do offer collection in person during our normal business hours but you must make a prior arrangement. Out of office collections may also be available but will incur an opening fee. Please contact for assistance.

Worldwide delivery. 

Please contact via email for a shipping quote to your location. Please provide the shipping full address and ideal shipping service (i.e. express delivery or if you require the part delivered within a certain time scale). We will then provide you with a few shipping options.

For insurance purposes we declare the actual cost you have paid for the item on all paperwork and invoices. It is the responsibility of the buyer to pay any charges relating to the import of goods into your country, which may include import/custom tax, courier administration fees and/or duties. It may be possible to estimate these charges by contacting the courier and/or your countries import/export government department. Under no circumstances do we accept responsibility/liability for local taxes and/or customs duties that may be payable upon delivery. It is your responsibility to ensure that you comply with these requirements.

EU buyers please note UK trade agreements have now changed which may result in additional Import/customs tax, courier administration fees and/or duties.  A valid EORI/VAT number will be required for export from the UK to the EU so please supply this information with the order or send via an email with your order reference. Failure to supply this information may result in shipping delays or refusal from the courier to deliver. 

We offer an anonymous shipping option that means we remove all of our branding from the packaging & product security labels. We also will not include a delivery note or any paperwork directly related to our company. We are happy to attach any paperwork you may wish to forward & the return label will detail your address.

You are welcome to arrange your own shipping. Please contact our sales team with your account details and the service you require, we will then do the rest.

Under no circumstances do we accept responsibility/liability for goods lost whilst in transit if you choose your own carrier. It is the responsibility of you and your shipping company to resolve any issues directly with each other.

Firstly, do not panic! As stated all services we use are tracked and insured to the value of the contents. An order may be delayed for several reasons;

• Missing or delayed order
  Delivery times stated are only estimated unless a special OR guaranteed service has been purchased. Numerous issues including political, weather conditions and peak postage times of the year may affect courier services. If you believe your item has been lost or delayed, please contact us and we will make the appropriate investigations. We only use tracked services and as stated on the 'Warranty & Returns Policy' page we take photos of the packed product(s) prior to dispatch which will also help in the highly unlikely event a claim is required for loss of postage.
• Item temporarily out of stock or purchased using ‘backorder’
  We have a backorder setting on certain products within our shop that allows buyers to purchase an item even if we are currently out of stock. The buyer will be notified at the point of purchase and providing we expect to receive new stock within a reasonable time frame we will honour your order and dispatch the item to you as soon as stock is available. If we expect any excessive delays (i.e. 7+ working days before dispatch) we will contact the buyer immediately to hopefully find an alternative solution.
• Item unavailable
  If an item suddenly becomes unavailable or is discontinued by the manufacturer, which means we are unexpectedly unable to fulfil your order, we will immediately contact you. If we are unable to fulfil your order or offer a suitable alternative then we will issue an immediate refund if your payment has already been processed. This is highly unlikely as we try to maintain stocked up on all items we offer for sale to avoid such issues arising.
• Payment declined or not received
  If we cannot process payment for any reason, we will contact you to let you know. If we are unable to contact you or you are slow to solve payment issues this will hold up your order being processed and dispatched. We always ask for a landline and mobile number, along with a current email address to avoid potential contact issues.